Performance reviews are, let’s be honest, one of those tasks that managers and employees alike don’t usually look forward to. But they don’t have to be such a drag! When done right, a performance review can boost morale, provide clarity, and pave the way for professional growth. The trick? Using the right language to convey constructive feedback without sounding like a robot or coming off as too harsh.
In this article, we’ll cover 60+ performance review phrases for the workplace that’ll help you provide the right mix of encouragement, guidance, and even criticism—while keeping the review process positive. Whether you’re reviewing leadership skills, teamwork, communication, or productivity, these phrases will help you structure your thoughts clearly and effectively.
Before we dive into the list, it’s crucial to understand why using the right phrases matters so much. For starters, reviews aren’t just about patting people on the back (though that’s part of it); they’re about fostering continuous improvement and setting goals. Using carefully crafted performance review phrases helps ensure that:
Feedback is clear: No one wants vague feedback like “do better next quarter.”
Encouragement feels genuine: Employees can tell when you’re being authentic versus when you’re just checking a box.
Constructive criticism comes off as helpful: Criticism can be tough, but with the right phrasing, it’s easier for the employee to accept and act on.
Along with these phrases, it’s worth noting a few important tips for conducting the review itself:
Be specific: Vague phrases like "You're doing great" won't cut it. Point out particular instances or projects.
Balance the positive with the constructive: Too much praise without any growth points might not be helpful.
Follow up on goals: Don’t let the review be the only time you discuss performance. Regular check-ins show you’re invested in their success.
Now, let's jump into the good stuff—the performance review phrases you can use to provide meaningful and actionable feedback.
Leadership can make or break a team’s success. Here are some phrases to help evaluate and inspire stronger leadership:
"Leads by example and motivates others with a positive attitude."
"Effectively delegates tasks and empowers team members to take ownership."
"Demonstrates a clear vision and strategic planning for team objectives."
"Shows confidence in making decisions, even under pressure."
"Provides mentorship and encourages the development of team members."
"Could improve on offering more constructive feedback to direct reports."
"Sometimes struggles with balancing delegation and direct involvement."
"Has potential for growth in managing conflicts within the team."
Good communication is the backbone of any successful workplace. These phrases will help assess how well your employees connect with others:
"Communicates clearly and effectively with colleagues and clients."
"Listens actively and asks insightful questions during team meetings."
"Consistently keeps team members informed about important updates."
"Shows empathy when discussing sensitive topics with team members."
"Could improve on providing more concise email communications."
"Tends to dominate conversations, leaving little room for others to contribute."
"Provides clear, actionable instructions but can work on tailoring them to different communication styles."
Nobody succeeds alone, especially in the workplace. Use these phrases to evaluate your employees' ability to collaborate and contribute to the team:
"Works well with others and is always willing to lend a hand."
"Encourages open dialogue and collaboration during group projects."
"Respects others' opinions and fosters an inclusive work environment."
"Contributes positively to team morale with a can-do attitude."
"Can work on being more open to feedback from team members."
"Sometimes struggles to delegate and share responsibility."
"Occasionally focuses too much on individual tasks rather than team goals."
Time is money, and productivity is key. These phrases will help you assess how well your employees manage their time and workload:
"Consistently meets deadlines without compromising the quality of work."
"Shows excellent time management skills, balancing multiple projects effortlessly."
"Is proactive in identifying potential obstacles and addressing them early."
"Completes tasks ahead of schedule and looks for additional ways to contribute."
"Needs to prioritize tasks more effectively to avoid bottlenecks."
"Occasionally requires reminders to meet important deadlines."
"Could improve on managing workload during periods of high stress."
Problem-solving and innovation go hand in hand when it comes to driving business growth. These phrases can help assess creativity and critical thinking:
"Consistently brings new ideas to the table and challenges the status quo."
"Takes initiative in solving complex issues without waiting for direction."
"Looks for innovative solutions to problems rather than relying on traditional methods."
"Could explore creative ways to improve efficiency in everyday tasks."
"Occasionally struggles to think outside the box in time-sensitive situations."
"Needs to collaborate more with others when brainstorming solutions."
Reliability and accountability are key traits for any top-performing employee. Here’s how to acknowledge them:
"Always follows through on commitments and meets expectations."
"Takes full responsibility for any mistakes and learns from them."
"Can be counted on to handle projects independently and with minimal supervision."
"Needs to take more ownership of outcomes, especially when things go wrong."
"Should focus on improving follow-through with long-term projects."
"Has potential to grow in managing unexpected challenges and delivering results."
Customer service skills are critical for employees who interact with clients, customers, or the public. These phrases will help assess their customer service abilities:
"Provides excellent customer service with a focus on building long-term relationships."
"Is quick to resolve customer complaints and goes the extra mile to ensure satisfaction."
"Demonstrates empathy and patience when dealing with difficult customers."
"Consistently receives positive feedback from clients and customers."
"Could improve response time to customer inquiries."
"Occasionally struggles to handle high-stress customer situations effectively."
Workplaces are always evolving, and employees need to adapt to changes quickly. Here are some ways to phrase your feedback around adaptability:
"Quickly adapts to new processes, tools, and work environments."
"Thrives in a fast-paced setting and adjusts priorities as needed."
"Embraces change and remains flexible even in uncertain situations."
"Can work on becoming more comfortable with last-minute adjustments."
"Sometimes resists changes that require significant shifts in workflow."
"Needs to become more proactive in anticipating change and preparing for it."
These general phrases can be used across various roles and are perfect for providing overall feedback that covers multiple performance aspects:
"Consistently delivers high-quality work and exceeds expectations."
"Demonstrates a strong commitment to their role and responsibilities."
"Shows a willingness to learn and take on new challenges."
"Always approaches tasks with a positive attitude and strong work ethic."
"Is highly dependable and can be trusted to meet deadlines."
"Maintains a high standard of professionalism in all interactions."
"Shows excellent attention to detail, ensuring tasks are completed thoroughly."
"Could improve by seeking more feedback from peers and supervisors."
"Occasionally needs to focus more on long-term goals rather than immediate tasks."
"Has made noticeable progress in key areas over the last review period."
Performance review phrases include statements that assess communication, teamwork, leadership, and other professional skills. For example, “Shows excellent time management skills” or “Demonstrates empathy when discussing sensitive topics.”
Focus on specific behaviors rather than personal traits, and pair feedback with suggestions for improvement. For instance, instead of saying "You're bad at managing time," say "Prioritizing tasks more effectively will help you meet deadlines."
While they’re typically used during formal reviews, incorporating these phrases into regular feedback conversations is a good idea. It helps create a culture of continuous improvement and growth.
Performance reviews don’t have to be nerve-wracking experiences. With the right mix of thoughtful and effective performance review phrases, you can provide feedback that’s both encouraging and constructive. Whether you're praising an employee for their leadership or giving them pointers on how to improve time management, these phrases will ensure your feedback is heard, understood, and most importantly—acted upon.
Use this list of 60+ performance review phrases as a tool in your next review meeting to inspire growth, foster teamwork, and create a positive environment for success.